Insights

Web strategy for hospitality properties that take their digital presence as seriously as their physical one

By Gabrielle Johnson June 2, 2026
Most campground websites were built the same way: a family member or a cheap freelancer put something together a few years ago, it was good enough at the time, and now it's quietly costing bookings.
By Gabrielle Johnson June 2, 2026
Direct bookings are the holy grail for independent hospitality properties. When a guest books directly with you instead of through Booking.com, Expedia, or another OTA, you keep the commission (typically 15–25%), you own the guest relationship, and you control the experience from the very first touchpoint.
By Gabrielle Johnson June 1, 2026
If you're a hotel, resort, spa, or campground owner researching website platforms, you've probably landed on this question: " Should we use WordPress or something else? "
Why Luxury Hotel Websites Fail to Convert
By Gabrielle Johnson November 25, 2025
You've invested years—and probably millions—into creating a property that delivers a five-star experience. The architecture is stunning. The service is impeccable. The rooms are beautiful.